Terms of Service

Last updated: February 4, 2026

Welcome to Prio! Your use of Prio's services, including the services Prio makes available through prio.sh and all related web sites, mobile sites, applications, and software (the "Website") and to all services offered by Prio (each a "Service" and collectively, the "Services"), is governed by these terms of service (the "Terms"), so please carefully read them before using the Services. For the purposes of these Terms, "we," "our," "us," "Company" and "Prio" refer to Prio, handelsnaam van No Nasties V.O.F., the providers and operators of the Services.

In order to use the Services, you must first agree to these Terms of Service. If you are registering for or using the Services on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these Terms. In that case, "you" and "your" will also refer to that organization, wherever possible. You must be over 13 years of age to use the Services, and children under the age of 13 cannot use or register for the Services.

BY USING, DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING THE SERVICES, YOU HEREBY AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS, THEN YOU MAY NOT USE THE SERVICES.

1. Use of the services

The Website, the Services, and the software and systems used by Prio to make the Services available (collectively, the "Prio Properties") are protected by copyright, trademarks, patents, or other proprietary rights and laws. Subject to these terms and payment of applicable fees, Prio grants you a non-exclusive, non-transferable, limited right to access and use the Services for your personal and business productivity purposes.

1.1 Service description

Prio provides task management and productivity services that help users organize, track, and manage their tasks and projects.

1.2 Authorized users and usage limits

Your usage of our Services is subject to any limitations set forth in your subscription plan. You may permit specific employees, contractors and other persons authorized by you ("Authorized Users") to access the Service in accordance with these Terms, during the period for which fees have been paid.

1.3 Updates

You understand that Prio Properties are evolving. Prio may require you to accept updates to Prio Properties that you have installed on your devices. You acknowledge and agree that Prio may update Prio Properties with or without notifying you.

1.4 Certain restrictions

The rights granted to you are subject to the following restrictions:

• you shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit Prio Properties;
• you shall not frame or utilize framing techniques to enclose any trademark, logo, or other Prio Properties;
• you shall not use any metatags or other "hidden text" using Prio's name or trademarks;
• you shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of Prio Properties except to the extent prohibited by applicable law;
• you shall not use any automated software, devices or processes to "scrape" or download data from Prio Properties;
• you shall not access Prio Properties to build a similar or competitive service;
• no part of Prio Properties may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form without authorization; and
• you shall not remove or destroy any copyright notices or other proprietary markings.

2. Registration

2.1 Registering your account

To access certain features of Prio Properties you may be required to become a Registered User by registering an account ("Account").

2.2 Registration data

In registering an account, you agree to: (1) provide true, accurate, current and complete information about yourself; and (2) maintain and promptly update this information to keep it accurate and complete. You represent that you are of legal age to form a binding contract and not barred from using Prio Properties under applicable laws. You are responsible for all activities that occur under your Account and may not share your Account or password with anyone.

2.3 Your account

You acknowledge and agree that you shall have no ownership or other property interest in your Account, and that all rights in and to your Account are owned by Prio.

3. Responsibility for content

3.1 Types of content

You acknowledge that all data, information, text, files, and materials (collectively, "Content") is the sole responsibility of the party from whom such Content originated. You are entirely responsible for all Content that you upload, post, transmit or otherwise make available ("Your Content") through Prio Properties.

3.2 No obligation to pre-screen content

Prio has no obligation to pre-screen Content, although Prio reserves the right to pre-screen, refuse or remove any Content that violates these Terms or is otherwise objectionable.

3.3 Storage

Unless expressly agreed to by Prio in writing, Prio has no obligation to store any of Your Content. Prio has no responsibility or liability for the deletion or accuracy of any Content, the failure to store or transmit Content, or the security, privacy, storage, or transmission of communications.

4. Ownership

4.1 Prio properties

Except with respect to Your Content, you agree that Prio and its suppliers own all rights, title and interest in Prio Properties.

4.2 Your content

Prio does not claim ownership of Your Content. However, when you post or publish Your Content on Prio Properties, you represent that you own the necessary rights to use, reproduce, and distribute Your Content.

4.3 License to your content

Subject to your account settings, you grant Prio a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publicly perform, and publicly display Your Content for the purposes of operating and providing Prio Properties to you and other users.

4.4 Feedback

You agree that submission of any ideas, suggestions, or feedback to Prio is at your own risk. You grant Prio a fully paid, royalty-free, perpetual, irrevocable, worldwide right and license to use, reproduce, and commercially exploit any feedback you provide.

5. User conduct

In connection with your use of Prio Properties, you shall not:

• Make available any Content that is unlawful, defamatory, vulgar, obscene, libelous, or otherwise objectionable;
• Harm minors in any way;
• Impersonate any person or entity or falsely state your affiliation;
• Make available any Content that you do not have a right to share;
• Make available any Content that infringes the rights of any person or entity;
• Violate any applicable laws or regulations;
• Stalk or harass any other user; or
• Advocate, encourage or assist any third party in doing any of the foregoing activities.

6. Investigations

Prio may, but is not obligated to, monitor or review Prio Properties and Content at any time. Prio reserves the right to remove any Content for any reason, including if such Content violates these Terms or any applicable law.

7. Fees and purchase terms

7.1 Payment

You agree to pay all fees in accordance with the billing terms in effect at the time payment is due. You agree to immediately notify Prio of any change in your billing information.

7.2 Service subscription fees

You will be responsible for payment of applicable subscription fees at the time you select your subscription package. Subscriptions will automatically renew for successive periods unless either party gives written notice of intent not to renew at least thirty (30) days prior to expiration. All fees are non-refundable except as expressly set forth in these Terms.

7.3 Taxes

Prio's fees are net of any applicable taxes. You will be responsible for payment of such taxes and any related penalties to the relevant tax authority.

7.4 Free trials and promotions

Any free trial or promotion must be used within the specified time period. At the end of the trial period, further use requires payment of applicable subscription fees.

7.5 Disputes

You must notify us in writing within seven (7) days after receiving your invoice if you dispute any charges or such dispute will be deemed waived.

8. Indemnification

You agree to indemnify and hold Prio, its officers, employees, agents, partners and licensors harmless from any losses, costs, liabilities and expenses relating to or arising out of: (a) Your Content; (b) your use of Prio Properties; (c) your violation of these Terms; (d) your violation of any rights of another party; or (e) your violation of any applicable laws.

9. Disclaimer of warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND THAT THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." PRIO MAKES NO EXPRESS WARRANTIES AND DISCLAIMS ALL IMPLIED WARRANTIES REGARDING THE SERVICES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

10. Limitation of liability

PRIO SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES. FURTHERMORE, PRIO'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES IN THE PAST TWELVE MONTHS, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS GREATER.

11. Remedies

11.1 Violations

If Prio becomes aware of possible violations of these Terms, Prio reserves the right to investigate such violations and refer matters to legal authorities if criminal activity is suspected.

11.2 Breach

In the event of a breach, Prio reserves the right to: (a) Warn you via email; (b) Delete Your Content; (c) Discontinue your registration; (d) Discontinue your subscription; (e) Cooperate with law enforcement; and/or (f) Pursue any other appropriate action.

12. Term and termination

12.1 Term

These Terms commence when you accept them and remain in effect while you use Prio Properties, unless terminated earlier.

12.2 Termination by Prio

Prio may immediately suspend or terminate these Terms if payment cannot be processed, if you materially breach these Terms, or if required by law.

12.3 Termination by you

You may terminate by notifying Prio and closing your Account. You remain responsible for paying the full amount of your subscription for the entire term.

12.4 Effect of termination

Termination includes removal of access and deletion of your password and Content. All provisions that should survive termination will continue to apply.

13. Dispute resolution

13.1 Arbitration agreement

Any dispute relating to your use of the Services will be resolved by binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify, and either party may seek equitable relief for intellectual property infringement.

13.2 Arbitration rules and forum

The arbitration will be conducted by JAMS under the Federal Arbitration Act. The arbitration will take place in a location convenient to both parties.

13.3 Waiver of jury trial

YOU AND PRIO HEREBY WAIVE ANY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY.

13.4 Waiver of class relief

ALL DISPUTES MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS.

13.5 30-day right to opt out

You have the right to opt out of this Arbitration Agreement by sending written notice within 30 days after first becoming subject to this Agreement.

14. General provisions

14.1 Electronic communications

You consent to receive communications from Prio electronically and agree that such communications satisfy any legal requirements for written communications.

14.2 Assignment

These Terms may not be assigned by you without Prio's prior written consent.

14.3 Force majeure

Prio shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control.

14.4 Governing law

These Terms will be governed by the laws of the Netherlands, without giving effect to any principles that provide for the application of the law of another jurisdiction.

14.5 Notice

You may give notice to Prio at support@prio.sh. Prio may give notice to you at the email address you provided.

14.6 Severability

If any portion of this Agreement is held invalid or unenforceable, the remaining portions shall remain in full force and effect.

14.7 Changes to the terms

These Terms may be amended from time to time. When changes are made, Prio will make a new copy available and update the "Last Updated" date. By continuing to use the Services after revisions become effective, you agree to be bound by the revised Terms.

14.8 Entire agreement

These Terms constitute the final, complete and exclusive agreement between the parties with respect to the subject matter hereof.