Questions
Everything you need to know about Prio.
How does Prio handle my emails?
Prio connects to your Gmail via OAuth. It reads incoming emails, categorizes them by urgency, drafts responses in your tone, and archives noise like newsletters. Nothing sends without your explicit approval.
Is my data safe?
Yes. All data is hosted in EU data centers, encrypted in transit and at rest. We never use your data to train AI models. We're GDPR compliant and working toward SOC 2 certification.
What integrations do you support?
Gmail, Google Calendar, Outlook, Slack, Notion, GitHub, Google Drive, LinkedIn, Attio, and Moneybird today — with more shipping monthly. We also support MCP — the open protocol — so any compatible tool works with Prio.
Can I try before I pay?
Yes. Every plan starts with a 14-day free trial — you add a card but nothing is charged until day 14, and you can cancel anytime before then. After the trial there's still a 30-day money-back guarantee: if Prio isn't for you, request a refund from Settings → Billing and get every cent back.
How is this different from ChatGPT?
ChatGPT is general-purpose. Prio is built for people with a busy inbox and calendar — it connects to your actual email, calendar, and tools, takes real actions on your behalf (with your approval), and learns your preferences over time.
Do you support languages other than English?
Yes. Prio works in English, Dutch, German, and French — the site, the app, and the AI itself. Briefings, drafts, and replies come in your language natively.
How much does Prio cost?
Plans start at €29/month for Starter (30 chats/day, email triage, calendar, tasks). Pro is €79/month with 100 chats/day, smart scheduling, and workflow automations. Business is €199/month with unlimited chats and multi-platform bot support. All plans start with a 14-day free trial.
How does the approval system work?
Every action Prio takes — sending an email, creating a calendar event, completing a task — requires your explicit approval first. You see the full draft inline in chat and click approve, edit, or reject. Nothing executes without your confirmation.
Does Prio work on mobile?
Yes. Prio is a progressive web app that works on any device with a browser. On mobile, voice input is the primary interface — dictate tasks, emails, and commands hands-free.
Can I use Prio with Outlook instead of Gmail?
Yes. Prio supports both Gmail and Microsoft Outlook for email and calendar. Connect via OAuth from the integrations page.
What happens to my data if I cancel?
Your data stays available for 30 days after cancellation so you can export everything. After that, it's permanently deleted from our EU servers. No hidden copies, no retention.
What other tools does Prio connect to?
Beyond email and calendar, Prio connects to Google Drive, Slack, Notion, LinkedIn, Moneybird, and Microsoft OneDrive. We also support MCP — the open protocol — so any compatible tool works with Prio.