Frequently asked questions
Answers to the most common questions about Prio.
Is my data safe?
Yes. Prio is hosted in the EU, is GDPR compliant, and never uses your data to train AI models. All data is encrypted at rest and in transit.
Can Prio send emails without my approval?
No. Every email, calendar event, and outgoing action requires your explicit approval. You'll see an inline card with Approve/Reject buttons.
What AI model does Prio use?
Prio uses Claude by Anthropic for all AI interactions. Audio transcription uses Mistral.
Can I use Prio in Dutch?
Yes. Switch languages from the language switcher in the header or in Settings. All UI and AI responses adapt to your language preference.
How do I cancel my account?
Contact support or delete your account from Settings. Your data will be permanently removed.
What happens if I disconnect Gmail?
Prio will no longer have access to your emails. Your conversation history stays, but email-related features won't work until you reconnect.